Social responsibility in public management: case of a municipality in the department of Bolívar
Keywords:
Social responsibility, human talent, environmental management, society, stakeholders.Abstract
This research focused on analyzing the practices in the framework of social responsibility in the Mayor's Office of Turbaco, with the objective of identifying and analyzing the actions and programs implemented from the perception of the internal public working in this public entity. The study was carried out using a quantitative methodological approach, in which surveys were used as a data collection method. The results obtained provided quantitative evidence on the perception of the internal public on the practices of social responsibility in the Mayor's Office of Turbaco, allowing the identification of areas for improvement to strengthen the implementation of responsible practices by the administrative management. According to the results, it was found that the Mayor's Office of Turbaco has implemented CSR actions and programs to improve the collective welfare of stakeholders and promote social and environmental practices in the entity. The adoption of responsible practices has had a positive impact on administrative management, although areas for improvement were identified in terms of environmental responsibility and its interaction with the community that could further strengthen the implementation of responsible practices in the mayor's office; the results provide an important overview to promote a more effective and sustainable approach to social responsibility in the municipal entity.
References
Aguirre, E. E. B., Rodríguez, Y. K. Y., & Martínez, E. A. A. (2016). Caracterización de las prácticas de responsabilidad social relacionadas con gestión del talento humano en el Hospital de San José, Bogotá DC, Colombia. Repertorio de medicina y cirugía, 25(2), 109-117.
Amaeshi, K., Adi, A. B. C., Ogbechie, C., & Amao, O. O. (2006). Corporate social responsibility in Nigeria: western mimicry or indigenous influences?. Available at SSRN 896500.
Bateman, T. S., & Snell, S. A. (2015). Management: Leading and collaborating in a competitive world (12th ed.). McGraw-Hill Education.
Bowen, H. (1953): Social responsibilities of the businessman, 1. ed., New York: Harper.
Basu, K. and Palazzo, G. (2008). Corporate Social Responsibility: a Process Model of Sensemaking, Academy of Management Review, 33, 1, 122-136
Cardona, D. (2022). Responsabilidad social universitaria: Una perspectiva desde el talento humano. Universidad Libre.
Carroll, A. B. (1979). A three-dimensional conceptual model of corporate performance. Academy of Management Review, 4(4), 497-505.
Campbell, J. L. (2006). Análisis Institucional y la Paradoja de la Corporación Responsabilidad Social, American Behavioral Scientist, 49, 7, 925-938.
Crouch, C. (2006). Modelando la Firma en su Mercado y Organización Medio Ambiente: Metodologías para el Estudio de la Responsabilidad Social Empresarial, Estudios de Organización, 27, 10, 1533-1551.
Creswell, J. W. (2013). Qualitative inquiry and research design: Choosing among five approaches. Sage.
Canlleyes, J. (2007). La responsabilidad social de las administraciones públicas. Revista de contabilidad y dirección, 77-104.
Santofimio Gamboa, J. O. (1996). Tratado de derecho administrativo: Introducción a los conceptos de la administración pública y derecho administrativo. Bogota: Ed. Dvinni, Vol. 1.
Davis, K. (1960). Can business afford to ignore social responsibilities?. California management review, 2(3), 70-76.
Frederick, W.C./ Post, J.E./ Davis, K. (1978): Business and Society: Corporate Strategy, Public
Freeman, R. (1984).Strategic Management: A Stakeholder Approach, (Pitman, Boston).
Franco, M. D. C., Espinoza Carrión, C. D. R., & Pérez Espinoza, M. J. (2017). La responsabilidad social empresarial y su vínculo con la gestión del talento humano en las organizaciones. Revista Universidad y Sociedad, 9(1), 114-119.
Friedman, M. (1962). Capitalism and freedom, Chicago, IL: University of Chicago Press.
García Solarte, M., & Duque Ceballos, J. L. (2012). Gestión humana y responsabilidad social empresarial: un enfoque estratégico para la vinculación de prácticas responsables a las organizaciones. Libre Empresa, 9(1), 13–37.
McGuire, J. W. (1969). The changing nature of business responsibilities. The Journal of Risk and Insurance, 36(1), 55-61.
McWilliams, A., & Siegel, D. (2001). Corporate social responsibility: A theory of the firm perspective. Academy of management review, 26(1), 117-127.
Matten, D. and Crane, A. (2005). Corporate Citizenship: Toward an Extended Theoretical Conceptualization, Academy of Management Review, 30, 1, 166-179.
Merriam, SB (2009). Investigación cualitativa: una guía para el diseño y la implementación. Jossey-Bass.
Pertuz Leones, L., & Castro Alfaro, A. (2021). La ética empresarial como pilar fundamental de la responsabilidad social. Enfoque Disciplinario, 6(1), 1-9. Recuperado a partir de http://enfoquedisciplinario.org/revista/index.php/enfoque/article/view/23
Ruiz Cabezas, M., García Moreno, A., Martínez Zabaleta, M., & Vidal Tovar, C. (2020). La gestión del conocimiento en las empresas cooperativas. Conocimiento Global, 5(2), 53-69. Recuperado a partir de https://conocimientoglobal.org/revista/index.php/cglobal/article/view/103
Sánchez Castillo, V., Peláez Rodríguez, M., & López de Parra, L. (2021). Valoración del territorio para el fomento del turismo: una aproximación desde los actores en cuestión. Conocimiento Global, 6(2), 247-261. Recuperado a partir de https://conocimientoglobal.org/revista/index.php/cglobal/article/view/205
Walton, C. C. (1967). Corporate social responsibilities: Wadsworth Pub. Co. Edition: Belmont, CA, USA.
Wood, D. J. (1991). Corporate Social Performance Revisited, Academy of Management Review, 16, 4, 691-718.
Ramírez Néctar, J. A. (2018). La vulnerabilidad de los derechos humanos, desde el bienestar del empleado. Recuperado de: http://hdl.handle.net/10654/17537.
Downloads
Published
Issue
Section
License
Authors who publish in this journal agree to the following terms:
a. Authors give their rights to the article in a non-exclusive way for the magazine to be published for the first time by the journal as well as licensed under a Creative Commons Attribution License that allows others to share the work with an acknowledgment of authorship of work and initial publication in this magazine.
b. Authors can establish separate additional agreements for non-exclusive distribution of the version of the work published in the journal (for example, to an institutional repository or to publish it in a book), with an acknowledgment of its initial publication in this journal.
c. Authors are allowed and encouraged to disseminate their work electronically (e.g., in institutional repositories or your own website) prior to and during the submission process, as it can lead to productive exchanges, as well as a citation more early and most of published work (See the Effect of Open Access) (in English).
