Modelos de madurez de inteligencia de negocios: Oportunidades y recomendaciones para futuras investigaciones - una revisión sistemática de literatura - parte 1
DOI:
https://doi.org/10.22519/22157360.1468Keywords:
Modelos de madurez, revisión sistemática, pequeñas empresas, inteligencia de negociosAbstract
La globalización de la economía representa grandes desafíos. Uno de ellos es la explotación de la información y el conocimiento de la empresa. Convertir datos en información y la información en conocimiento se denomina inteligencia de negocios- BI. Se han desarrollado varias herramientas de BI para apoyar el proceso de toma de decisiones. Los modelos de madurez son una de estas herramientas. Esta investigación tiene como objetivo mostrar en dos partes, lagunas y proponer oportunidades para el avance en este campo. En general, se reveló un predominio de características genéricas y descriptivas. Se detectaron algunas lagunas relacionadas con modelos que pueden adaptarse a segmentos industriales específicos. Este campo todavía ofrece amplias posibilidades para nuevos modelos de investigación y madurez.
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